Refund policy
Return Policy – Store Credit Only
Thank you for shopping with Lala's! We want you to be happy with your purchase, but if something isn’t quite right, we're here to help.
Returns for Store Credit Only
We accept returns for store credit only. Refunds to original payment methods are not offered at this time.
Eligibility for Return
To be eligible for a return:
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Item(s) must be returned within 7 days of the delivery or purchase date.
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Item(s) must be unused, unwashed, and in their original condition and packaging.
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Tags must still be attached (if applicable).
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Proof of purchase (receipt or order number) is required.
Note: Final sale items, gift cards, and custom/personalized products are not eligible for return.
How to Initiate a Return
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Contact us at [shopwithlalas@gmail.com] to request a return authorization.
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Once approved, ship your item(s) to:
[1483 Maxwell Circle Tuscaloosa ,Alabama 35405 ] -
Once your return is received and inspected, a store credit will be issued within 10 business days.
Additional Information
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Store credit does not expire and can be used on any future purchase.
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Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
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If the return is due to our error, we will cover the return shipping and ensure your credit is issued promptly.
For questions, please contact us at [shopwithlalas@gmail.com or 205-861-9296].
Thank you for choosing Lala's!